competenceCaregivers possess the expertise and competencies required to provide quality care and services. The nursing home promotes the improvement of care and services as well as the use of best practices. The facility also supports continued professional development and innovation.

RIGHTS of Residents

  • Receive care and services from competent caregivers.

PRACTICES AND CONDUCT EXPECTED from Caregivers

  • Possess and maintain the competencies and designations required to accomplish their duties;
  • Participate in continued education programs according to the expectations and needs of the nursing home;
  • Participate in the orientation of all new caregivers;
  • Dispense care and services in compliance with recognized standards;
  • Practice knowledge sharing with other caregivers.