The Foyer Notre-Dame-de-Lourdes Inc. is cognizant that to successfully fulfill its mission it must be able to count on competent and committed staff members, who support and respect the values of the organization. By making sure that our caregivers support these values, we also ensure that their actions and conduct are in line with the very structure and integrity of our organization.

Quality care and services in a long-term care organization are reflected in many of our day-to-day actions. These actions stand as testament to who we are and highlight our commitment to our residents—the ultimate rationale of our organization.

This code is primarily a code of understanding. It proposes a set of guiding principles and expected conduct with regard to our residents. It also reflects the expected conduct between caregivers. Overall, this code is based on our core values.

Our residents are at the heart of all our interactions. We recognize our responsibilities to the residents and are committed to conducting ourselves according to the values to which we adhere.

Adopted by the Board of Directors on September 17, 2008